Shipments and returns

Shipping
Packages are usually dispatched within 2 days of receiving payment and are shipped via courier with tracking and signature delivery. If you prefer sedex delivery, a surcharge will apply. Whatever shipping option we make, we will provide a link to accompany your package online.

Shipping charges include packaging fees as well as postage costs. Packaging fees are fixed, while shipping rates vary according to the total weight of the shipment. We encourage you to group your items in a single order. We cannot group two separate orders placed separately and shipping charges will apply to each order. Your package will be shipped with secure mail, but special care will be taken to protect fragile objects.

Boxes are widely sized and your items are well protected.

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.